The Return Policy applies only for online purchases and not for purchases made at Suit Yourself Swimwear retail store location. Any items that you wish to exchange or return must be returned to our Website Return Department or our store locations within 10 days of the date the package was received, based on USPS tracking. We will exchange, replace or refund your website purchase as long as it is returned in salable condition with all tags still attached. Refunds will be issued based on original payment method excluding shipping charges.
All correspondence regarding your order is emailed to you when the return is processed.
Customer is responsible for return postage. We strongly urge the customer to ship with a tracking number. Suit Yourself Swimwear is not responsible for items lost during return shipping.
Please Note: Any merchandise returned to Suit Yourself Swimwear after the allowed time stated in our policy, will be returned to the customer and additional shipping fee will be charged to the customer.
RETURN & EXCHANGE INSTRUCTIONS
Returns must be in new condition: unworn, undamaged, with all tags attached, and without stains or perfume. Please avoid wearing scented perfumes or deodorants when trying on products as these scents may make the products non-returnable. We also recommend trying on your new panties over your clean underwear. And take care that your makeup does not leave any marks on the products.
We are not able to accept returns that are damaged in the washer or dryer, or show signs of wear.
If you are returning swimwear, the protective liner in the crotch must be in place. We cannot accept swimwear returns or exchanges without it.
Returns must be in the original packaging, and with all labels and tags attached. We cannot accept returns if the tags are removed.
We cannot accept returns that are damaged by the carrier because of improper packaging. If your order comes in a box to protect it during shipping, use the same box or something comparable to send it back to us. To be on the safe side, we highly recommend insuring your shipment. You are responsible for the return postage. Shipping charges are nonrefundable.
In the event that you need to return merchandise, please check the invoice included with your order. The return address will be printed on the invoice. To ensure your return is processed quickly, it is important that the item you wish to return is returned to the appropriate return address as indicated below.
The address to return your package to is:
Suit Yourself Swimwear
1640 NW Federal HWY
Stuart, FL 34994
Attention: Return Department
Our direct phone number is: 772-486-9131.
Important: If you are keeping the item, please read and follow the cleaning instructions on the garment's tag. Once the tag is removed or an item is washed, you may not return it. If you alter the garment in any way, you may not return it. Improper washing and or drying (for example machine washing garments that should be hand washed only) may seriously damage your new clothing.
*If we shipped an item(s) that was different from the Original Invoice or was damaged when you received it and you would like a refund or to exchange the item(s), please contact customer service (see Contact Us Page) and we will gladly refund your shipping costs for that item(s) and issue a mailing label to send back merchandise. In addition, if you would like to return the merchandise, we will give you a full refund by the method of payment used for the purchase.
We try and update the products offered on our website daily. However, some products are in limited quantities and may sell out quickly. You will be notified by phone or email if an item or items on your order become unavailable.
SALE ITEMS AND SPECIAL ORDERS
All items marked "Sale" are Final Sales and are not returnable or exchangeable. Any item noted as a "Special Order" is considered a Final Sale and no exchanges or refunds will be issued. Any Sale or Special Order merchandise returned to Canyon Beachwear will not be credited and will be returned to the customer with an additional shipping charge. *Sale items are in limited quantities*
SIZING AND COLOR
Sizing & color are listed when available. Should you need help with sizing or colors, please contact us here:
The garments represented on this website have been provided to give you the best visual representation of color and style. Although we try to accurately replicate the colors of the garments on our site, the colors depicted might vary from the original due to the variations in individual user’s monitor settings and the manufacturer’s dye lots.